FAQs

- Frequently asked questions -
FAQs

Rooms & reservation

We offer a range of room categories, including Windsor Cottage, Windsor Suite, Victorian Suite, Tudor Suite and Georgian Suite each thoughtfully designed with modern amenities and luxurious furnishings to ensure a comfortable and memorable stay.
You can book directly through the website, by phone, or via accredited travel partners.
Yes, but early check-in and check-out is subject to availability. Also, additional charges may apply.
All our rooms feature a 55-inch Smart TV, mini bar and snacks, safe deposit locker, wardrobe with hangers, kettle and tea/coffee amenities, premium toiletries, hair dryer, rainfall and handheld shower, 24-hour hot water, and a patio with chairs.
Standard check-in and check-out times are 02:00 pm and 11:00 am respectively. We will, however, share exact timings at the time of booking.
Partial or complete payments are required at the time of booking, depending on the booking plan and season. We will share details at the time of booking.
Yes, we offer extra beds on request for an additional charge. However, room occupancy limits depend on the room category.
Yes, all adult guests must provide a government-issued ID at the time of check-in.
Yes, we do offer corporate bookings and group stays for special events, and we can even customise your stay. However, we suggest you contact our team at Grand Windsor Resort.
Yes, you may modify your booking, subject to room availability.
No, we do not allow pets in the resort or restaurant.

Amenities & Services

Grand Windsor Resort offers a range of facilities and services designed to make your stay comfortable and enjoyable. These include a multi-cuisine restaurant, 24-hour in-room dining, guest services, laundry services, a travel kiosk, bicycle rides, and horse rides on request. Guests can also enjoy the lawn with a sit-out area and convenient parking facilities.
Yes, laundry and dry-cleaning services are available upon request.
No, we do not offer assistance with local sightseeing, but we can connect you with travel companies that can offer customised travel plans.
While we do not provide wheelchairs, we have provided accessibility features wherever possible. However, guests are requested to inform in advance of personalised assistance.
Yes, basic first aid and doctor-on-call assistance are available. We can also connect you with specialised medical professionals in the event of an emergency.
We have taken great care to follow environmentally friendly practices, including recycling, water-conservation systems, and reducing plastic waste.
Yes, guests can enjoy bicycle rides and horse rides on request, offering fun and refreshing ways to spend time outdoors.

Locate Us:

Grand Windsor Resort,
Opp. to Botanical Garden,
52, Clifton Grange, Old Garden Road,
Pudumund, Ooty - 643001.

Time Working:

Check In: 02:00 PM
Check out: 11:00 AM

Reservation:

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+91 8825 4663 15